Defining Your Elements of Character: Where Is Your Moral Compass Leading You?
Today we’re going to make you squirm a little as we embrace a touchy subject—moral compass. No, not a compass—North, South, East, and West, but your moral compass—your elements of character. A moral compass doesn’t have to do with your physical direction, well sometimes it does, but basically what it says is that mentally you’re going to start here with what to do morally before you begin to act physically or verbally. What are your customers telling you? Every single thing that’s coming out of their mouth is said for some reason and you need to pick up on those subtle or maybe not so subtle clues of what they’re really hoping for, looking for, what they want, or what they hope the outcome will be. You react with your moral compass, which tells you how that communication is going to go. You may think it’s “woo-woo”, but we assure you it’s not! What is a moral compass? It’s rooted in truth, character, ethics, and attitude. Are you heading in the right direction?